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- Episode 1 Communicating a sense of gratitude
- Episode 2 How to politely ask someone to repeat something
- Episode 3 Expressing an opinion concisely
- Episode 4 How to make explanations using photos and other materials
- Episode 5 Relaying messages
- Episode 6 Obtaining permission
- Episode 7 Making apologies
- Episode 8 Making suggestions
- Episode 9 Asking questions using keego
- Episode 10 Offering support
- Episode 11 Asking how to pronounce names
- Episode 12 Asking for clarification
- Episode 13 Answering phone calls for others
- Episode 14 Responding when you've been asked to do too many things
- Episode 15 Offering logical explanations
- Episode 16 Handling difficult negotiations over the phone
- Episode 17 Supporting a subordinate
- Episode 18 Politely explaining rules
- Episode 19 Dealing with ambiguous complaints
- Episode 20 Telling passengers in a hurry that they may be late
- Episode 21 Asking a shop manager to follow orders from head office
- Episode 22 Identifying your chance to speak at a meeting
- Episode 23 Explaining when there's been a misunderstanding
- Episode 24 Adjusting a schedule with a client
- Episode 25 Making small talk with a client
- Episode 26 Cheering up a junior employee who is feeling down
- Episode 27 Asking others for favors
- Episode 28 Checking that others have understood instructions
- Episode 29 Reporting to a superior that a coworker is ill
- Episode 30 Turning down a request for support politely
- Episode 31 Business Japanese Quiz Part 1
- Episode 32 Business Japanese Quiz Part 2
- Episode 33 Dealing with a complaint from a neighbor
- Episode 34 Asking for instant guidance
- Episode 35 Asking for further information
- Episode 36 Saying how much you can do
- Episode 37 Explaining that you can't make a decision on the spot
- Episode 38 Taking over someone's work without hurting their feelings
- Episode 39 Explaining a need for staffing adjustment
- Episode 40 Pointing out a senior coworker's mistake
- Episode 41 Words of support for a coworker
- Episode 42 Fielding an urgent request on the phone
- Episode 43 Determining what is worrying a client
- Episode 44 Making a polite request to a superior
- Episode 45 Asking someone to repeat and clarify
- Episode 46 Recommending additional repairs
- Episode 47 Business Japanese Review Special: Part 1
- Episode 48 Business Japanese Review Special: Part 2
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This episode is about answering phone calls for others. Nguyen Truong Giang, from Vietnam, is an IT engineer who works at a marketing firm. Giang-san studied Japanese and programming in university. He moved to Japan in 2015 and now serves as a link between the Vietnam branch of his company and the Japanese headquarters. Giang-san's Japanese is good, but he still needs experience with phone manners. In a telephone roleplay challenge, what will he do when a call comes in for a coworker who is busy on another line?
Runtime: 26:14 minutes
Quality: HD
First Air Date: Mar 21, 2019
Last Air date: Feb 21, 2022
Episode: 48 Episode
Season: 1 Season
IMDb: 10
Keyword: japanese language
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